Question 1

What are your peak and off-peak seasons?

Accepted Answer

Our peak seasons are: May, June, July, August, September, October, and November.

Our off-peak seasons are: January, February, March, April, and December.

Question 2

Can we bring our own alcohol?

Accepted Answer

Yes, we charge a corkage fee of $10 per bottle for wine and liquor. By law, we are unable to serve alcohol, which requires that a licensed bartender and security be procured. We can provide referrals for this service.

Question 3

Do you have on-site parking?

Accepted Answer

Yes

Question 4

Do you have accessible facilities?

Accepted Answer

Yes, all our facilities are wheelchair accessible. We also have ramps at the main and side entrances, hearing-impaired fire alarm lights, and trained staff.

Question 5

What’s included in your starting rental fee?

Accepted Answer

Set up, clean up, tables, chairs, china, flatware, glassware, and linens.

Question 6

How many hours are included in our booking?

Accepted Answer

Your reservation includes a specific number of hours from start to finish, including the time it takes our staff to set up and clean up. Any additional time will be billed at $200 per hour.

Question 7

What’s your cancellation policy?

Accepted Answer

Booking fees for our facilities and all payments made, including deposits, are non-refundable. If you cancel your event within 40 days of your booked date, we’ll bill you the full amount of all estimated charges.

Question 8

How do we get to your venue from the nearest airport?

Accepted Answer

Our venue is located approximately 48 miles north of Bush Intercontinental Airport. A rental car or service would be required to reach us. View directions from Google Maps here: https://goo.gl/maps/i8tz6uquuGHS1FGY7 (https://goo.gl/maps/i8tz6uquuGHS1FGY7).

Frequently Asked Questions